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If my data is in the cloud how do I access it?

26.08.20 Software & Services

Author: Lin Whitworth, Director of Client Services, Datum360

The Datum360 Platform is a Software as a Service (SaaS) product.

One of the advantages of SaaS is that it can be delivered via the Cloud. It is true to say that we cannot touch the physical device that stores the data in a public cloud environment. This may raise concerns as to where the data is stored and how a customer can ensure that they can access or download their data at any time.

This concern often follows two lines of thought, availability scenarios where they have to rely upon ‘others’ to provide and maintain infrastructure, and accessibility scenarios with the thought of having to rely upon the SaaS vendor for the foreseeable future in order to access their own data!

Reliance upon the SaaS Vendor

There is a sad acceptance that Engineering Data Warehouses are extremely inefficient at importing and exporting entire datasets. Whereas this can cause problems when a customer needs to handover the data to another system, or simply wants to extract all of the data to feed another vendor’s Engineering Data Warehouse (EDW), the industry has lived with this.

Historically the EDW has been implemented in-house or at a nominated hosting facility, so customers knew where their data was, even though export was difficult. As EDW’s move to the cloud, customers quite rightly ask the question “how do I export the data”?

When the Datum360 Platform was developed, the key basis of functionality design stipulated that data should be “easy in and easy out”. Today in a production environment, Datum360 can import and validate 250,000 Tags in less than 30 minutes and export 250,000 Tags in less than 5 minutes.
Once this has been demonstrated to a customer and that the customer understands that they can perform the export themselves, the concerns about depending upon the SaaS vendor (Datum360 in this case) dissolve.
Customers using Datum360 are able to schedule the export of all Tag information on a nightly or weekly basis in an open CSV format that can read by Excel or other EDW’s.

Data Availability

The Cloud can be an extremely resilient delivery mechanism. With the selection of best in class service providers, very high levels are availability are being achieved. Datum360’s default Cloud service provider is Amazon Web Services, which is designed to provide 99.999999999% durability and 99.99% availability of data over a given year.

Durability of 99.999999999% what does that mean, is that good?


This means that if you have 10,000 objects stored on Amazon S3, you can plan on losing one object every 10,000,000 years, that’s 10 million years.

So, a durability number of 99.99999999% is good, for two reasons, it indicates extreme durability and it has been calculated and published.
Availability of 99.99% means that the data will be available 99.99% of any given year. This is another good number that indicates a robust infrastructure with in-built redundancy.

Cost benefits


SaaS gives you the benefit of predictable costs for the subscription and to some extent, the administration. Even as you scale, you can have a clear idea of what your costs will be. This allows for accurate budgeting, especially when compared to the costs of internal IT to manage upgrades and address issues for an on-premise instance.

With SaaS, you pay for what you need, without having to buy hardware to host your new applications. Instead of provisioning internal resources to install the software, the vendor performs the work to provide access to the subscribed application.

If you would like a demonstration of how fast our platform can manage your data, we'd love to hear from you. Get in touch here.

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